Common Legal & Privacy Questions
We collect your name, email, phone number, date of birth and payment details to verify your identity and process deposits and withdrawals. Your game history is recorded on your account so you can review every round. We do not collect location data or sell your information to third parties.
Your password is encrypted, and we use SSL certificates on every page. Unusual login attempts trigger immediate email alerts. We conduct regular security audits and keep your account on servers protected by firewalls and intrusion-detection systems.
Yes. Open Account Settings on your dashboard and click Data Export. We compile your full transaction log, game history and deposit/withdrawal records into a file and email it within 2 business days at no charge.
Your account information is archived for regulatory compliance. We retain your transaction records for seven years where local law requires it. You can request deletion of non-essential personal data by emailing support; compliance records stay for auditing purposes.
Those payment providers handle the actual transfer of funds. We send them only your account identifier and transaction amount — never your full personal data. Each payment is logged on your account statement with timestamp and confirmation code.
Contact our support team via live chat or email with details of your concern. If you believe we've mishandled your data where local law applies, you can escalate to the relevant consumer protection authority in your region.
Yes. We use cookies to keep you logged in, remember your language setting and detect fraud. Tracking pixels help us measure page load times. You can disable cookies in your browser settings; some features may not work without them.
